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Website Pickup and Pay at Store

7 min read
May 3, 2024
Odoo Apps

Managing customer checkout preferences is an important part of running a successful online store. Different customers prefer different payment and delivery methods based on convenience, trust, and purchasing behavior. The Website Checkout Payment Options module for Odoo helps businesses provide multiple checkout and payment choices directly on their eCommerce website.

This module enhances the standard Odoo website checkout process by allowing administrators to configure and display various payment and order fulfillment methods. Customers can choose the option that best fits their needs while shopping online, improving the overall user experience and increasing conversion rates.

Store owners have complete control over which checkout methods are available on their website. Only the options enabled by the website administrator will be displayed during checkout, ensuring that the checkout process aligns with the business's operational workflow and delivery capabilities.

Whether customers want to pay online, collect products from a physical store, or pay upon delivery, this module provides the flexibility needed to support multiple purchasing scenarios.

Why Flexible Checkout Options Matter

Modern customers expect convenience when shopping online. Some customers prefer making payments immediately using online payment gateways, while others prefer paying when collecting products or receiving deliveries.

Providing multiple checkout options offers several benefits:

  • Improves customer satisfaction.
  • Increases checkout completion rates.
  • Reduces cart abandonment.
  • Supports different customer preferences.
  • Enhances user experience.
  • Accommodates both online and offline payment methods.
  • Simplifies order fulfillment processes.
  • Creates a more professional eCommerce experience.

By offering customers greater flexibility, businesses can attract a wider audience and improve overall sales performance.

Key Features of Website Checkout Payment Options

Multiple Checkout Methods

The module allows businesses to provide various payment and fulfillment options directly on the website checkout page.

Customers can choose the most convenient method according to their purchasing requirements.

Available Checkout Options

Checkout OptionPayment TimingDelivery Method
Pickup & Pay at StorePay during collectionStore Pickup
Pay Now & Get DeliveryOnline payment before shipmentHome Delivery
Pickup at Store & Pay NowOnline payment before collectionStore Pickup
Pay on DeliveryPayment after receiving productHome Delivery

Features

1) Pickup & Pay at Store.

The Pickup and Pay at Store option allows customers to reserve products online and complete payment when they visit the physical store to collect their order.

This option is particularly useful for local customers who want to inspect products before making payment or prefer avoiding online transactions.

Benefits

  • No online payment required.
  • Encourages store visits.
  • Convenient for local customers.
  • Reduces shipping costs.
  • Supports cash and card payments at the store.

Customer Workflow

StepAction
1Customer adds products to cart
2Customer selects "Pickup and Pay at Store"
3Order is confirmed
4Store prepares products
5Customer visits store
6Payment is completed during pickup

Ideal For

  • Retail stores
  • Grocery stores
  • Electronics shops
  • Local businesses
  • Showrooms

2) Pay Now and Get Delivery.

This option allows customers to complete payment online during checkout and receive products at their specified delivery address.

Customers provide shipping information, complete payment using available payment gateways, and wait for delivery.

Benefits

  • Faster order processing.
  • Immediate payment confirmation.
  • Reduced payment collection effort.
  • Better cash flow management.
  • Convenient shopping experience.

Customer Workflow

StepAction
1Add products to cart
2Select delivery option
3Enter shipping address
4Complete online payment
5Order confirmation generated
6Product shipped to customer

Suitable For

  • National eCommerce stores
  • International sellers
  • Wholesale businesses
  • Subscription products

3) Pickup at Store but Pay Now.

This checkout method combines the convenience of online payment with store pickup.

Customers complete payment online and receive payment confirmation. They can later visit the store and collect products using their order confirmation or payment receipt.

Benefits

  • Eliminates payment processing at pickup.
  • Faster order collection process.
  • Secure online payment.
  • Reduced waiting time at the store.
  • Better order verification.

Customer Workflow

StepAction
1Customer places order
2Selects "Pickup at Store but Pay Now"
3Completes online payment
4Receives payment confirmation
5Visits store
6Collects products using payment receipt

Business Advantages

  • Guaranteed payment before pickup.
  • Faster order handover.
  • Reduced manual billing effort.
  • Improved inventory planning.

4) Pay on Delivery

Pay on Delivery allows customers to receive products first and complete payment upon delivery.

This option is especially popular among customers who are hesitant to make online payments or prefer paying only after receiving products.

Benefits

  • Builds customer trust.
  • Reduces purchase hesitation.
  • Increases conversion rates.
  • Supports cash payments.
  • Suitable for first-time buyers.

Customer Workflow

StepAction
1Customer places order
2Provides delivery address
3Order is processed
4Product is shipped
5Delivery agent delivers product
6Customer pays upon delivery

Common Use Cases

  • Fashion stores
  • Electronics retailers
  • Household goods sellers
  • Regional eCommerce businesses

Website Checkout Configuration

Below is configuration that shows how to allow payment options in website.

Website Checkout Configuration

Website Checkout Option

In checkout page, various options to complete payment are as shown bellow.

Website Checkout Option

Option : Pickup and Pay at Store

This option allows user to complete payment at time of product picking from the shop.

Option : Pickup and Pay at Store

Option : Pickup and Pay at Store

In backend order "Checkout Option" and "Pickup Person" are added.

Option : Pickup and Pay at Store

Detailed Business Use Cases

The Website Checkout Payment Options module is designed to accommodate a wide variety of customer purchasing behaviors. Every customer has different expectations when shopping online, and providing flexible checkout options can significantly improve customer satisfaction and conversion rates.

Many businesses lose potential sales because customers are unable to find a preferred payment or delivery option during checkout. Some customers may not trust online payments, while others prefer paying immediately to speed up delivery. This module addresses these challenges by providing multiple checkout methods within a single eCommerce platform.

For example, a local retail store may want customers to reserve products online and collect them from a physical store. Meanwhile, another customer may prefer home delivery with online payment. Instead of forcing all customers into one checkout process, this module allows businesses to offer multiple purchasing experiences simultaneously.

Business Benefits of Using Website Checkout Payment Options

Implementing multiple checkout methods can significantly improve eCommerce performance.

Key Advantages

  • Increased customer satisfaction.
  • Higher conversion rates.
  • Reduced cart abandonment.
  • Improved operational flexibility.
  • Better order management.
  • Support for various payment preferences.
  • Enhanced customer trust.
  • Improved shopping convenience.

Businesses can adapt their checkout process to match customer expectations while maintaining full control over available payment options.

Checkout Option Comparison

FeaturePickup & Pay at StorePay Now & DeliveryPickup & Pay NowPay on Delivery
Online Payment RequiredNoYesYesNo
Store Visit RequiredYesNoYesNo
Home DeliveryNoYesNoYes
Immediate Payment ConfirmationNoYesYesNo
Suitable for Local CustomersYesLimitedYesLimited
Suitable for Remote CustomersNoYesNoYes

Why Businesses Need Multiple Checkout Options

Customer purchasing habits have changed significantly over recent years.

Modern shoppers expect:

  • Flexible payment methods.
  • Multiple delivery choices.
  • Transparent checkout processes.
  • Convenient order collection options.
  • Secure payment experiences.

Businesses that fail to provide these options often lose customers to competitors offering more convenient purchasing experiences.

The Website Checkout Payment Options module helps businesses meet these expectations while maintaining complete control over operational processes.

Why Choose This Odoo Module?

Unlike standard checkout implementations that force all customers through a single payment workflow, this module provides a comprehensive checkout solution that adapts to customer needs.

Key Advantages

  • Multiple checkout workflows.
  • Improved customer satisfaction.
  • Better conversion rates.
  • Reduced cart abandonment.
  • Flexible payment collection.
  • Enhanced order management.
  • Seamless Odoo integration.
  • Easy configuration.
  • User-friendly interface.
  • Improved operational efficiency.

Whether you operate a local retail store, national eCommerce platform, wholesale business, electronics store, supermarket, pharmacy, or multi-location enterprise, this module provides the flexibility needed to support modern customer purchasing preferences.

By combining online payments, store pickup options, delivery services, and payment-on-delivery capabilities, businesses can create a more customer-focused shopping experience while improving internal order processing and sales performance.

Conclusion

The Website Checkout Payment Options module for Odoo provides businesses with a flexible and customer-friendly checkout experience. By supporting multiple payment and fulfillment methods such as Pickup and Pay at Store, Pay Now and Get Delivery, Pickup at Store but Pay Now, and Pay on Delivery, businesses can accommodate different customer preferences while improving operational efficiency.

With configurable checkout settings, enhanced backend order management, and a seamless user experience, this module helps increase customer satisfaction, improve conversion rates, and create a more versatile eCommerce platform within Odoo.

Website Pickup and Pay at Store
Dhruv Parmar Jr. Odoo Developer

About the Author

I am an Jr. Odoo Developer with expertise in custom module development, ERP implementation, and workflow automation. My work focuses on delivering scalable and efficient solutions tailored to business needs.
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