Access Rights Configuration
User have to enable "Manager" or "Technician"
Machine Repair Configuration
Machine Parts
Services
Service Type
Machine Repair Team
Create Machine Repair Request From Website
User/Customer can enter details about machine repair details like Machine, Machine Brand, Machine Model, Manufacturing Year and other related information for machine repair request.
Login customer's name, email and phone number automatically filled based on customer information.
User also attach any document for machine repair request.
After completing filling form, user can submit machine repair request.
Machine Repair Request On My Account
User can see created machine repair request of login user from my account.
View Machine Repair Request
For detail view of machine repair request you can click on any machine repair request.
Machine Repair Request - Timesheet
Timesheet can be fill by technician or machine repair team member.
Create Machine Diagnosis
Click on Create Machine Diagnosis button to create machine repair diagnosis.
After Creating machine repair diagnosis from machine repair request,click on Machine Diagnosis smart button to view machine diagnosis.
Machine Diagnosis Form View
User can see created machine repair diagnosis form view.
Create Machine Repair Work-Order
Click on Create Machine WorkOrder button to create machine repair workorder.
Create Consume Machine Parts
Create Quotation From Diagnosis
Click on Create Quotation button to create quotation for machine repair diagnosis.
Close Machine Repair Request
Manager/Technician can close machine repair request by clicking Set To Close button.
When machine repair request is close then an email is send to customer to notify that machine repair order is closed.
Customer Email
Customer Rating Button
When machine repair request is closed then customer rating button is appear.
After click on that button, It will redirect to rating page.
Website Customer Rating
Here you can write review for machine repair feedback.
Thank You Message
Machine Repair & Label Report
User can view PDF report for machine repair request and machine repair label.
Machine Repair Report
Machine Label Report