Odoo For Mobile Service Management

Mobile Service Management Odoo Apps

Manage Mobile Service Odoo App streamlines the daily operations of a mobile shop by configuring access rights for both Managers and Technicians. Managers can create mobile service requests and assign them to Technicians. Upon completion of the service, managers can generate an invoice based on either advance payment or the full amount. This odoo app also facilitates the printing of service tickets directly from the mobile service request. Additionally, users can analyze mobile service data in both pivot and graph views. These reporting features allow for the generation of detailed reports, including Mobile Services Request, Parts Usages, and Complaint Types, in PDF and Excel formats.

Configure Access Rights

Elaborate on the responsibilities and expectations associated with managerial and technical positions within mobile service operations.

Manage Mobile Services

Enhance the efficiency of daily service requests while optimizing the overall operations of the shop for better productivity and customer satisfaction.

Assign Service Requests

Managers have the ability to directly assign mobile service requests to specific technicians, ensuring that the right personnel are dispatched to handle each task efficiently.

Terms & Conditions Setup

Enhance the clarity of our service by incorporating detailed terms and conditions that outline the rights and responsibilities of both parties involved.

Parts Inventory Management

Keep a comprehensive and organized inventory of all parts, complete with high-quality images for easy identification and reference.

PDF Reporting

Generate and print service tickets, customer requests, parts usage reports, and detailed complaint documentation in a convenient PDF format for easy access and record-keeping.

Benefits of Odoo Mobile Service Management

Centralized Operations

Manage mobile service requests, complaints, brands, models, and parts inventory in one platform.

Efficient Workflow

Assign service requests to technicians, track progress, and generate invoices seamlessly.

Improved Customer Experience

Provide clear service terms, quick invoicing options, and printable service tickets.

Better Resource Management

Maintain detailed parts inventory with images for accurate usage tracking.

Comprehensive Reporting

Analyze service data with pivot/graph views and generate detailed PDF & Excel reports for requests, complaints, and parts usage.

Access Rights Configuration

User have to select "Manager" or "Technician" for mobile services.

Manage Mobile Brand

Goto Mobile Service -> Configuration -> Brand, Manager can create multiple mobile brand.

Manage Mobile Models

Manager can create multiple mobile model.

Manage Complaint Types

Manager can create multiple complaint type.

Manage Complaint Templates

Manager can create multiple complaint template.

Manage Terms and Conditions

Manager can create multiple terms and conditions for mobile service.

Manage Parts Inventory

On Parts inventory form, When you enable "Is part inventory" checkbox, It will be show under parts inventory.

Create Mobile Service Request

Manager can create mobile service request in that enter details about mobile service like In warranty or Repair, Customer Name, Contact Number, Email, Mobile Brand, Requested Date, Return Date, IMEI Number, Warranty Number and other related information for mobile service request.

Manager can click on 'ASSIGN TO TECHNICIAN' button to assign service request to the technician.