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Get your field services

under control


Odoo is the ultimate solution for your field service business. Organize your team's agenda, manage onsite work, and enjoy the simplicity of integrated timesheets and invoices.


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Great plan = great execution


Planning powerhouse. Switch between several views adapted to your needs: get an intuitive overview with Kanban cards, manage your team's tasks in Gantt view, or organize appointments by location using the map.

 


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All-in-one mobile app


Everything you need is in your pocket. Odoo's powerful mobile app allows you to manage any appointment end-to-end, from filling in the worksheet to keeping your stock up to date.



Carefree invoicing


Prefilled forms. No need to manually fill in all the details, invoice your clients on the go.


All the features

Calendar view

Simplicity is key. Plan and update your team's agenda by day, week, or hour using the calendar view.



Map view

Plan and view your itinerary on the map, making it easier to organize your day.




Mobile availability

Manage your work quickly and efficiently, even when you're on the move.


Tasks from Sales orders

Create tasks automatically when a sale of a certain product or service is made.




Gantt view

Manage your team's tasks with a simple drag and drop: plan dates, change assignees, and set up dependencies.


Time tracking

Use the integrated timer to track your working time directly from the task menu, and view time logs directly in the task chatter.



Overview

Intuitive interface

Modern task management. Get all the information you need, wherever you need it.



Mobile app

Manage your work quickly and 



Kanban view

Get a clear overview of your team's tasks, visually grouped by dates or custom stages.



Map view

Plan and view your itinerary on the map, making it easier to organize your day.


Gantt view

Manage your team's tasks with a simple drag and drop: plan dates, change assignees, and set up dependencies. Avoid double booking or unassigned tasks, and schedule tasks in batches.



Calendar view

Plan your agenda by day, week, or hour using a simple calendar view.



Task management

Chatter

Centralize all activities in a single log: calls, emails, meetings, reminders, and work notes are all tracked in the task. Tag colleagues, message clients, and add media files and reactions


Automated task creation

Tasks can be generated automatically via an email alias or a web form, as well as from a sales order or a helpdesk ticket.

Email alias

Emails sent to an alias of your choice will trigger the creation of a new task in your pipeline.

Web form

Allow your customers to create tasks by filling in a web form. Customize the details to ensure that the correct information is always captured.


Sales order

Create tasks automatically when a sale of a certain product or service is made.


Helpdesk tickets

Support agents can create field service tasks from their tickets, allowing for smooth collaboration.



Timesheets

Use the integrated timer to track your working time directly from the task menu, and view time logs directly in the task chatter.


Customizable worksheets

Design your worksheet templates, configuring all the fields needed to give your customers detailed reports. Create multiple templates for different intervention types, or other needs.



Recurring tasks

Automate the creation of recurring tasks, for example, maintenance or meetings.



Customer portal

A dedicated portal where your customers can view and manage tasks, quotations, invoices, and reports.



Customer reports

Customer reports are generated at the end of each task and include details of the products used, timesheets, and the worksheet.



Sign

Allow your customers to sign the report directly from the mobile app.



Sales and invoicing

Product catalog

Add salable products with a single tap.


Extra quotations

Create and send quotations while on the job. Use predefined products, price lists, payment terms, and

Instant invoices

Create draft invoices directly from the task form. Tracked working time and sold products are captured automatically.



Accurate inventory

Define a default warehouse per team member and add tracked products by lot or serial numbers to tasks, keeping inventory up to date with zero effort.


Reporting

Pivot tables

Create pivot tables to analyze your team's tasks, export them to .xls format, and include them in spreadsheets.



Graphs

Build reports using bar, pie, and line charts. Remove or add data in one click.



Tasks analysis

Create all kinds of reports for your tasks, based on the measures, filters, and time ranges that you want.




Worksheets analysis

Get statistics based on the worksheet templates used in the customer reports. Track custom measures (eg. intervention types, equipment used), and gain insight to improve onsite work.



Customer ratings

Gather feedback and measure customer satisfaction.



Project profitability

Measure how successful the Field Service project is in generating profits or returns on investment.





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Collaborators & Endorsements 

We collaborate with reputable organizations committed to environmental stewardship and the advancement of sustainable, long-term solutions. 

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