Skip to Content

Sales Terms and Conditions

8 min read
May 22, 2024
Odoo Apps

Sales Terms A​nd Conditions

Sales Terms & Conditions Odoo App helps businesses manage, apply, and automate sales terms and conditions across quotations, sales orders, and invoices. Instead of manually entering legal clauses, payment terms, warranty information, delivery policies, or other contractual details on every sales document, users can create reusable terms and conditions templates and assign them directly to sales transactions.

The application allows users to create rich-text terms and conditions using the HTML editor, ensuring professionally formatted content with headings, tables, bullet points, hyperlinks, and styled text. Once configured, the selected terms are automatically populated into quotations and sales orders and are subsequently transferred to the related customer invoice.

This automation improves consistency across sales documents, reduces manual effort, minimizes errors, and ensures customers receive accurate contractual information throughout the sales process.

Key Features

Configure Sales Terms and Conditions Templates

Users can create and manage multiple terms and conditions templates directly from the Sales configuration menu. Different templates can be maintained for different business scenarios such as domestic sales, international sales, warranty-based products, service contracts, subscription sales, or project-based work.

The built-in HTML editor allows users to design professionally formatted terms and conditions documents with complete flexibility.

Rich HTML Content Support

The application supports HTML-based content creation, allowing users to include:

  • Headings and subheadings
  • Ordered and unordered lists
  • Tables
  • Hyperlinks
  • Images
  • Text formatting
  • Custom styling

This helps organizations create clear and professional contractual documents that align with their branding and legal requirements.

Apply Terms on Quotations and Sales Orders

While preparing a quotation or sales order, users can simply select a predefined terms and conditions template. The corresponding content is automatically loaded into the document.

Users can also modify the content for a specific quotation if customer-specific adjustments are required.

Benefits include:

  • Faster quotation preparation
  • Standardized sales documentation
  • Reduced manual data entry
  • Improved sales team productivity

Automatic Transfer to Customer Invoice

When a sales order is converted into an invoice, the selected terms and conditions are automatically transferred to the invoice document.

This ensures consistency between the original sales agreement and the final billing document, eliminating discrepancies and maintaining transparency with customers.

Print Terms and Conditions on Reports

Terms and conditions are printed directly on:

  • Request for Quotation (RFQ)
  • Sales Quotation
  • Sales Order
  • Customer Invoice

Customers can review all contractual information directly from the generated PDF reports without requiring separate attachments or additional documentation.

Configuration for Terms And Condition

Goto Sales > Configuration > Terms And Condition menu user can configure and add terms and condition for sale.

Configuration for Terms And Condition

User can create terms and condition with using HTML feature.

Terms And Condition

Terms And Condition on Sales Quotation

While creating a sales quotation user can select terms so related terms and condition details fetch automatically, User can also update terms and condition from sales quotation.

Terms And Condition on Sales Quotation

Print Terms And Condition on Sales Order

On sale order pdf report user can see added terms and condition also printed.

Print Terms And Condition on Sales Order

Terms And Condition on Invoice

User can see sales terms and condition passed to respective invoice automatically.

Terms And Condition on Invoice

Print Terms And Condition on Invoice

On an invoice pdf report user can see added terms and condition also printed.

Print Terms And Condition on Invoice

Business Benefits

Standardized Sales Documentation

Ensure every quotation, sales order, and invoice follows company-approved contractual language and policies.

Reduce Manual Work

Sales representatives no longer need to copy and paste terms and conditions for every transaction, saving valuable time.

Improve Customer Transparency

Customers receive complete information regarding payment schedules, delivery terms, warranties, return policies, and service commitments directly within sales documents.

Minimize Compliance Risks

Using predefined templates helps organizations maintain legal consistency and reduces the risk of missing important contractual clauses.

Better Customer Experience

Professional and clearly defined terms help customers understand their obligations and expectations, resulting in smoother business transactions.

Workflow

Step 1: Create Terms and Conditions

Navigate to:

Sales → Configuration → Terms and Conditions

Create a new template and define the desired contractual content using the HTML editor.

Step 2: Select Terms on Quotation

Create a new quotation and choose the appropriate terms and conditions template. The content is automatically populated into the quotation.

Step 3: Confirm Sales Order

When the quotation is confirmed, the selected terms remain attached to the sales order.

Step 4: Generate Invoice

Create an invoice from the sales order. The application automatically transfers the terms and conditions to the invoice.

Step 5: Print Reports

Generate PDF reports for quotations, sales orders, or invoices. The configured terms and conditions are displayed and printed directly within the report.

Use Cases

Manufacturing Companies

Include warranty information, installation terms, delivery commitments, and payment schedules.

Trading Businesses

Add return policies, shipment conditions, and payment agreements.

Service Providers

Define service scope, support conditions, project milestones, and contract obligations.

International Sales

Maintain separate templates for export regulations, shipping responsibilities, customs duties, and international payment terms.

Why Choose This App?

  • Create unlimited terms and conditions templates
  • Rich HTML content support
  • Automatic document population
  • Invoice integration
  • Professional PDF reporting
  • Improved legal consistency
  • Reduced administrative workload
  • Better customer communication

Detailed Benefits of Sales Terms and Conditions Management

Managing terms and conditions manually across multiple sales documents can lead to inconsistencies, errors, and compliance issues. The Sales Terms & Conditions Odoo App centralizes all contractual information into configurable templates, ensuring that every customer-facing document follows company-approved policies.

By automating the insertion of terms and conditions, businesses can reduce administrative workload, improve document accuracy, and maintain professional communication with customers. Sales teams can focus more on customer engagement and revenue generation rather than repeatedly entering legal or commercial information.

The application also helps organizations maintain consistency between quotations, sales orders, and invoices, ensuring that customers receive the same contractual information throughout the entire sales cycle.

Flexible Template Management

Different customers and business scenarios often require different contractual clauses. The application provides complete flexibility to create and maintain multiple terms and conditions templates according to business requirements.

Organizations can create templates for:

  • Domestic sales transactions
  • International sales transactions
  • Wholesale customers
  • Retail customers
  • Service agreements
  • Maintenance contracts
  • Subscription-based services
  • Warranty-based products
  • Project-oriented sales

Users can quickly select the appropriate template while creating a quotation, reducing document preparation time and improving operational efficiency.

Professional Document Presentation

Professional documentation plays an important role in building customer trust. Using the HTML editor, businesses can create visually organized terms and conditions with structured layouts and formatting.

Users can include:

  • Company policies
  • Payment schedules
  • Delivery commitments
  • Return and refund policies
  • Warranty information
  • Service-level agreements
  • Customer responsibilities
  • Legal disclaimers

This ensures customers clearly understand the terms of the transaction before confirming the order.

Enhanced Sales Process Automation

The application automates the flow of contractual information throughout the sales process. Once terms and conditions are selected on a quotation, they automatically remain associated with the sales order and customer invoice.

This automated workflow eliminates repetitive manual tasks and ensures information consistency across all related documents.

Automation benefits include:

  • Reduced manual data entry
  • Faster quotation creation
  • Improved document accuracy
  • Better sales productivity
  • Consistent customer communication

Improved Legal Compliance

Many organizations are required to include specific legal clauses, tax-related information, warranty conditions, and liability limitations in their sales documents.

The Sales Terms & Conditions Odoo App helps businesses maintain compliance by ensuring that approved terms are consistently included across all customer transactions.

This minimizes the risk of:

  • Missing contractual clauses
  • Incorrect policy communication
  • Customer disputes
  • Legal misunderstandings
  • Compliance violations

Better Customer Experience

Customers appreciate transparency and clarity when reviewing quotations and invoices. Providing complete terms and conditions directly within sales documents helps customers understand payment obligations, delivery expectations, and warranty coverage before finalizing a purchase.

Clear communication helps:

  • Build customer confidence
  • Reduce disputes
  • Improve customer satisfaction
  • Accelerate sales approvals
  • Strengthen business relationships

Support for Business Growth

As organizations grow, maintaining consistency across sales documents becomes increasingly challenging. The application enables businesses to standardize their sales documentation processes regardless of the number of users, sales teams, or customers involved.

Whether managing hundreds or thousands of quotations per month, companies can ensure every document follows approved business policies and contractual standards.

Example Business Scenarios

Product Sales

A manufacturing company can automatically include warranty terms, installation conditions, and product support policies in every quotation and invoice.

Service Contracts

A consulting firm can define project scope, payment milestones, service exclusions, and client responsibilities within terms and conditions templates.

International Trade

Export businesses can include shipping terms, customs responsibilities, import duties, and international payment clauses based on customer location.

Subscription Services

Software providers can include subscription renewal policies, cancellation procedures, support coverage, and service-level agreements.

Centralized Control of Sales Policies

The application provides centralized management of sales-related policies and contractual content. Administrators can update terms and conditions templates whenever business requirements change.

Once updated, users can immediately apply the latest approved version to new quotations and sales orders, ensuring that outdated contractual language is not used.

This centralized approach improves governance and reduces the risk of inconsistent documentation across departments.

Reporting and Documentation Accuracy

Because terms and conditions are included directly within quotation, sales order, and invoice reports, businesses can maintain complete documentation records for future reference.

This is particularly useful during:

  • Customer audits
  • Internal audits
  • Compliance reviews
  • Legal verification
  • Contract dispute resolution

Organizations can easily verify which terms were agreed upon for a specific transaction, improving accountability and record management.

Key Advantages

  • Create unlimited sales terms and conditions templates
  • Rich HTML editor support
  • Automatic quotation population
  • Automatic sales order integration
  • Automatic invoice synchronization
  • Professional PDF report printing
  • Improved compliance management
  • Reduced manual work
  • Consistent customer communication
  • Better document standardization
  • Enhanced customer transparency
  • Scalable for growing businesses

Conclusion

The Sales Terms & Conditions Odoo App is an efficient solution for organizations seeking to standardize and automate contractual information throughout their sales process. By providing configurable templates, HTML formatting capabilities, automatic document synchronization, and PDF report integration, the application helps businesses improve efficiency, maintain compliance, and deliver a professional customer experience.

Whether your organization manages product sales, service contracts, subscription agreements, or international transactions, this application ensures that critical terms and conditions are consistently communicated across every sales document.

Sales Terms and Conditions
Snel Macwan Jr Odoo Developer

About the Author

I am a Jr Odoo Developer with expertise in custom module development, ERP implementation, and workflow automation. My work focuses on delivering scalable and efficient solutions tailored to business needs.
Book a Consultation

Share this post