Skip to Content
Odoo ERP Case Study · Pharmaceutical & Global Operations

Odoo ERP for Global Pharmaceutical Operations: SASMAR Healthcare Case Study

How SASMAR Healthcare Unified Global Operations, Manufacturing, Traceability and Reporting with Odoo ERP

Managing pharmaceutical operations across multiple countries requires more than a standard ERP implementation. Manufacturing, external job work, inventory, purchasing, accounting, HR, approvals and compliance must work together while maintaining visibility across different companies and regions.

Browseinfo partnered with SASMAR Healthcare to deliver a full-fledged Odoo ERP transformation covering its global business operations. The implementation migrated SASMAR from Odoo V8 to Odoo V16, introduced a multi-company and multi-country environment, integrated manufacturing and external vendor job work, and connected sales, purchasing, inventory, accounting, HRMS, website and approval workflows.

The transformation helped SASMAR improve operational efficiency, reduce inventory costs, accelerate time to market and move HR processes to a fully paperless environment.

Improvement in operational efficiency
60% Improvement in Operational Efficiency
Reduction in inventory costs
25% Reduction in Inventory Costs
Decrease in time to market
40% Decrease in Time to Market
Paperless HR processes
100% Paperless HR Processes
Connected ERP Flow
Global Operations
Manufacturing & Job Work
Odoo ERP
Inventory
Reporting
Finance
HR & Approvals

Organization

SASMAR Healthcare

Industry

Pharmaceutical & Healthcare

Platform

Odoo Enterprise

Core Challenge

Fragmented Global Operations

Transformation

Unified Global ERP

Implementation Partner

Browseinfo

Quick Answer

How Did Odoo Help SASMAR Healthcare?

SASMAR Healthcare needed to modernize its ERP environment while coordinating operations across Belgium, USA, UK, France, Singapore and Australia.

The organization was working with disparate systems, legacy Odoo instances, complex manufacturing and external job-work processes, fragmented HR operations and manual approval workflows.

Browseinfo implemented a unified Odoo ERP environment that addressed these requirements through:

  • Odoo V8 to V16 migration
  • Multi-company and multi-country configuration
  • Multi-currency operations
  • Manufacturing and external vendor job work
  • Digital signatures and approval workflows
  • Custom dashboards and reporting

The result was a more connected global ERP environment designed around SASMAR's operational requirements.

The Overview

Building a Unified ERP Foundation for Global Pharmaceutical Operations

Pharmaceutical organizations operate in an environment where manufacturing, inventory, purchasing, financial operations, compliance and traceability need to remain closely connected.

For a company operating across multiple countries, these requirements become even more complex.

SASMAR Healthcare had operations across Belgium, USA, UK, France, Singapore and Australia, with teams working through disparate systems and legacy Odoo instances. Manufacturing also involved external vendors handling semi-finished and finished goods, creating additional requirements for tracking and coordination.

The organization therefore needed more than a simple version upgrade.

Browseinfo's objective was to modernize the existing ERP environment and create a unified Odoo platform capable of supporting global operations, manufacturing workflows, inventory visibility, HR processes, approvals and management reporting.

Transformation Objective

  • Modernize

    Legacy Odoo environment

  • Unify

    Global companies & operations

  • Coordinate

    Manufacturing & external job work

  • Improve

    Visibility & management reporting

The Challenge

Global Operations Created Fragmented Visibility Across Key Business Functions

As SASMAR's global operations expanded, fragmented systems, complex manufacturing processes and manual workflows created challenges across manufacturing, inventory, finance, HR and reporting.

01

Disconnected Global Operations

SASMAR teams across Belgium, USA, UK, France, Singapore and Australia were working through disparate systems and legacy Odoo environments. This created challenges around:

  • Data silos across countries
  • Duplicated and disconnected information
  • Limited cross-country visibility
  • Manual coordination between teams
  • Legacy ERP limitations

Impact

Teams lacked a common ERP foundation for managing global operations and accessing connected information.

02

Complex Manufacturing & Supply Chain

SASMAR's production ecosystem involved external vendors handling semi-finished and finished goods, increasing the need for integrated manufacturing and supply-chain visibility.

  • External vendor job work
  • Semi-finished and finished goods tracking
  • Manufacturing coordination
  • Inventory and traceability requirements
  • Sales and purchasing visibility

Impact

Production and vendor activities required stronger coordination, traceability and real-time inventory visibility.

03

Multi-Country, HR & Process Complexity

Global operations also required stronger control over companies, currencies, HR processes, approvals and management reporting.

  • Multiple companies and currencies
  • Inter-company transactions and transfers
  • Manual approvals and paper-based processes
  • Fragmented HR and payroll operations
  • Limited consolidated reporting

Impact

Manual processes and fragmented HR and financial information made global control and timely reporting more difficult.

The Challenge Wasn't One Process — It Was Global Operational Fragmentation

Global Operations
Manufacturing & Job Work
Sales & Supply Chain
HR & Finance

Unified Odoo ERP Ecosystem

Centralized Global Data
Integrated Manufacturing
Automated Workflows
Real-Time Visibility

Legacy Odoo environments, complex manufacturing and external job-work processes, manual approvals, fragmented HR operations, and limited reporting made it difficult to manage the business through a unified global operating model. The ERP strategy focused on bringing these functions into one connected Odoo environment with centralized control, standardized workflows, and real-time visibility across countries.

Strategic Approach

A Four-Part Approach to Global Pharma ERP Transformation

Browseinfo approached the SASMAR implementation around four priorities focused on modernizing the legacy environment, connecting global operations, automating workflows and improving management visibility.

  1. 01

    Modernize

    Upgrade the Legacy ERP Foundation

    Migrate SASMAR from its legacy Odoo V8 environment to Odoo V16, creating a modern ERP foundation aligned with its evolving operational requirements.

  2. 02

    Unify

    Connect Global Business Operations

    Connect multiple companies, countries and business functions through a centralized Odoo ecosystem with shared operational information.

  3. 03

    Automate

    Replace Manual Processes with Workflows

    Replace manual processes with structured workflows across sales, purchasing, inventory, accounting, HR, approvals and manufacturing.

  4. 04

    Improve Visibility

    Enable Real-Time Operational Decisions

    Provide management teams with connected information, custom dashboards and reporting for stronger operational decision-making.

Transformation objective: create a scalable, unified and traceable Odoo ERP environment capable of supporting SASMAR's global pharmaceutical operations.

The Unified Solution

One Odoo ERP Ecosystem Connecting Global Pharmaceutical Operations

Browseinfo transformed SASMAR's legacy ERP environment into a connected Odoo platform supporting global operations, manufacturing, supply chain, finance, HR, digital operations and management reporting.

Manufacturing
Inventory
Sales
Purchasing
Odoo Enterprise
Accounting
HR & Payroll
Website & eCommerce
Reporting

ERP Migration

Modernize the Legacy Odoo Environment

Browseinfo migrated SASMAR's legacy Odoo V8 environment to Odoo V16, creating a stronger foundation for modern workflows, integrations and global operations.

Global Operations

Connect Multiple Companies and Countries

Odoo was configured to support SASMAR's operations across Belgium, USA, UK, France, Singapore and Australia with multi-company and multi-currency capabilities.

Manufacturing & Job Work

Connect Internal Production with External Vendors

Browseinfo customized manufacturing workflows to support external vendors handling semi-finished and finished goods while maintaining visibility across the production lifecycle.

Supply Chain

Improve Inventory, Sales and Purchase Visibility

Sales, purchasing and inventory processes were connected to create better visibility into stock, vendor coordination, product availability and supply-chain activities.

Accounting & Finance

Connect Financial Processes with Operations

Accounting and invoicing were integrated with sales, purchasing and inventory to create a more structured flow of financial information across the business.

HR & Payroll

Centralize Global Workforce Management

HRMS capabilities brought employee records, onboarding, payroll, leave, attendance and appraisals into a more centralized environment.

Digital Approvals

Replace Manual Approval Processes

Structured approval workflows and Odoo Sign helped move paper-based processes into digital workflows with improved process visibility and traceability.

Website & eCommerce

Connect Digital Channels with ERP Operations

Odoo Website and eCommerce capabilities were integrated into the wider ERP ecosystem, connecting digital operations with internal business processes.

Reporting & Dashboards

Give Management Connected Operational Visibility

Custom dashboards and reporting provided C-level and departmental teams with more structured access to operational information for data-driven decisions.

Adoption & Support

Support Teams Through the ERP Transformation

Ongoing support and training helped teams across departments and geographical regions adopt the new ERP environment and its connected workflows.

Organization

SASMAR Healthcare

Industry

Pharmaceutical & Healthcare

Platform

Odoo Enterprise

Core Challenge

Fragmented Global Operations

Transformation

Unified Global ERP

Implementation Partner

Browseinfo

Global Pharma Operations Workflow

Connecting Manufacturing, Supply Chain and Finance

A unified ERP environment creates a structured operational flow across SASMAR's global pharmaceutical business, connecting demand, purchasing, manufacturing, external job work, inventory, finance and management reporting.

  1. 01 Stage 01

    Sales & Demand

    Customer and distributor requirements enter the connected ERP environment and provide the basis for operational planning.

  2. 02 Stage 02

    Purchase Planning

    Required materials and vendor requirements can be managed through integrated purchasing workflows connected with operational demand.

  3. 03 Stage 03

    Manufacturing

    Production processes are managed within Odoo Manufacturing, providing a structured workflow from materials through production.

  4. 04 Stage 04

    External Job Work

    Semi-finished and finished goods involving external vendors remain connected to the broader production and operational workflow.

  5. 05 Stage 05

    Inventory & Traceability

    Stock movements and product availability can be tracked through the integrated inventory environment, supporting greater operational visibility.

  6. 06 Stage 06

    Invoicing & Accounting

    Operational transactions connect with invoicing and financial processes, creating a structured flow from business activity to accounting.

  7. 07 Stage 07

    Management Reporting

    Connected operational data supports dashboards, reporting and management decision-making across the global organization.

The value is not simply connecting individual ERP modules. It is creating a continuous information flow from demand and production through inventory, finance and management reporting.

Business Impact

Measurable Improvements Across Global Pharmaceutical Operations

The connected Odoo ecosystem helped SASMAR improve operational efficiency, reduce inventory costs, accelerate time to market and move HR processes toward a fully paperless environment.

60%

Improvement in Operational Efficiency

Workflow automation and centralized business information helped SASMAR improve operational efficiency across its global operations.

25%

Reduction in Inventory Costs

Better demand planning and real-time stock visibility helped SASMAR reduce inventory costs and improve inventory management.

40%

Decrease in Time to Market

Improved vendor coordination, production scheduling and connected operational workflows helped reduce time to market.

100%

Paperless HR Processes

Digital HR workflows reduced dependency on paper-based processes and created a more efficient environment for employee administration.

Unified Reporting

Data-Driven Management Visibility

Custom dashboards and centralized ERP information provided leadership with connected reporting across global operations, supporting more informed and data-driven decision-making.

Transformation at a Glance

From Fragmented Global Operations to a Unified ERP Environment

Before

With the Unified Odoo Environment

Disparate systems across countries
Unified global ERP environment
Legacy Odoo V8 environment
Modernized Odoo V16 platform
Fragmented manufacturing processes
Integrated manufacturing and job work
Limited vendor job-work visibility
Connected external vendor workflows
Complex multi-company operations
Centralized multi-company ERP
Manual approvals and paper-based processes
Digital approval and signing workflows
Paper-based HR processes
100% paperless HR processes
Limited inventory visibility
Improved real-time stock visibility
Fragmented HR and payroll
Centralized HRMS and payroll
Limited management visibility
Custom dashboards and unified reporting
Higher inventory costs
25% reduction in inventory costs
Slower production coordination
40% decrease in time to market
Isolated sales and purchasing processes
Integrated sales and purchase automation
Odoo for Pharmaceutical Operations

Can Odoo Work as an ERP for Global Pharmaceutical Companies?

Yes.

Odoo's modular ERP platform can be configured and extended to connect the operational processes required by pharmaceutical organizations.

Manufacturing → Job Work → Inventory → Purchasing → Sales → Accounting → HR → Reporting

For pharmaceutical companies operating across multiple countries, these processes can be managed within a connected multi-company and multi-currency environment.

Depending on the organization's operating model, Odoo can support or be customized around:

  • Manufacturing management
  • External job-work management
  • Product traceability
  • Inventory management
  • Purchase management
  • Sales management
  • Accounting and invoicing
  • Multi-company operations
  • Multi-currency operations
  • Inter-company transactions
  • HRMS and payroll
  • Website and eCommerce
  • Approval workflows
  • Digital signatures
  • Custom dashboards and reporting
  • Workflow automation
  • Global operational coordination

Global Pharma Operations

Odoo ERP

Manufacturing
Job Work
Inventory
Purchasing
Finance
Reporting
Beyond Manufacturing

Pharmaceutical ERP Is More Than Manufacturing Software

Manufacturing alone does not solve the operational complexity of a global pharmaceutical company. Greater value comes from connecting production with supply chain, inventory, finance, people, approvals and reporting.

Supply Chain

Connect Purchasing with Production

Connect purchasing, vendors, inventory and production requirements within a shared operational workflow.

Manufacturing

Connect Internal and External Production

Maintain visibility across internal manufacturing, semi-finished goods and external vendor job work.

Inventory

Improve Stock Visibility

Track stock movements, product availability and inventory requirements through connected information.

Finance

Connect Operations with Financial Context

Connect operational transactions with invoicing, accounting and broader financial processes.

People

Manage Global Employee Operations

Manage employee records, HR processes, attendance, leave and payroll within the broader ERP ecosystem.

Approvals

Replace Manual Processes with Digital Workflows

Replace paper-based approvals with structured digital workflows, electronic signatures and better traceability.

Reporting

Turn Connected Data into Management Visibility

Bring operational and financial information together through dashboards and structured management reporting.

Key Transformation Lessons

What Can Other Pharmaceutical Companies Learn from the SASMAR Case Study?

01

ERP Modernization Should Support Business Transformation

An ERP migration should not simply move data from an older version to a newer one. The transition from Odoo V8 to Odoo V16 gave SASMAR an opportunity to align its ERP environment with evolving global operational requirements.

02

Global Operations Require a Unified Data Foundation

When teams across multiple countries work through isolated systems, maintaining consistent information becomes difficult. A common ERP platform creates a stronger foundation for cross-country visibility and coordinated operations.

03

External Manufacturing Requires Connected Workflows

When production involves external vendors, job-work processes need to remain connected with internal manufacturing and inventory activities. This is particularly important when tracking semi-finished and finished goods.

04

Automation Reduces Operational Dependency

Manual approvals, paper-based documentation and fragmented processes increase administrative effort. Digital workflows can create more consistent execution and improve process visibility.

05

Reporting Depends on Connected Data

Management dashboards are most useful when the underlying operational information is connected. Centralizing business data creates a stronger foundation for real-time reporting and decision-making.

06

Scalability Requires Standardized Processes

Supporting users across multiple countries requires more than simply adding users to an existing system. Processes, access rights, company structures and workflows need to be designed for scale.

Why This Case Study Matters for Pharma

From ERP Migration to Global Operational Infrastructure

For a pharmaceutical organization operating across multiple countries, ERP is not simply a system for accounting or inventory.

A properly designed platform can become the operational layer connecting:

Global Companies Manufacturing External Job Work Vendors Inventory Sales & Purchasing Accounting HR & Payroll Approvals Digital Documentation Website & eCommerce Reporting

The SASMAR Healthcare implementation demonstrates how Odoo can be used as a unified global ERP platform rather than a collection of disconnected applications.

The transformation combined ERP modernization, multi-company management, manufacturing customization, supply-chain visibility, HR automation and reporting into one connected environment.

Why This Case Study Matters for Pharma

From ERP Migration to Global Operational Infrastructure

For a pharmaceutical organization operating across multiple countries, ERP is not simply a system for accounting or inventory.

A properly designed platform can become the operational layer connecting:

Global Companies Manufacturing External Job Work Vendors Inventory Sales & Purchasing Accounting HR & Payroll Approvals Digital Documentation Website & eCommerce Reporting

The SASMAR Healthcare implementation demonstrates how Odoo can be used as a unified global ERP platform rather than a collection of disconnected applications.

The transformation combined ERP modernization, multi-company management, manufacturing customization, supply-chain visibility, HR automation and reporting into one connected environment.

Why This Case Study Matters for Pharma

From ERP Migration to Global Operational Infrastructure

For a pharmaceutical organization operating across multiple countries, ERP is not simply a system for accounting or inventory.

A properly designed platform can become the operational layer connecting:

Global Companies Manufacturing External Job Work Vendors Inventory Sales & Purchasing Accounting HR & Payroll Approvals Digital Documentation Website & eCommerce Reporting

The SASMAR Healthcare implementation demonstrates how Odoo can be used as a unified global ERP platform rather than a collection of disconnected applications.

The transformation combined ERP modernization, multi-company management, manufacturing customization, supply-chain visibility, HR automation and reporting into one connected environment.

Pharmaceutical ERP Transformation

Build a Unified Odoo ERP for Your Pharmaceutical Business

Managing global pharmaceutical operations through fragmented systems can make manufacturing, external job work, inventory, finance, HR and reporting increasingly difficult to coordinate. Browseinfo can help assess your existing ERP environment and design an Odoo solution that connects manufacturing, job work, inventory, finance, HR and global operations around your organization's requirements.

Frequently Asked Questions

Odoo ERP for Pharmaceutical Companies: Frequently Asked Questions

Yes. Odoo can provide a foundation for pharmaceutical operations including manufacturing, inventory, purchasing, sales, accounting, HR, approvals, website operations and reporting. The platform can be configured and customized according to the organization's specific workflows.

SASMAR Healthcare used Odoo to create a more unified environment for its global operations. Browseinfo migrated its ERP from Odoo V8 to Odoo V16 and implemented multi-company, multi-country, manufacturing, job work, inventory, sales, purchasing, accounting, HRMS, website, eCommerce, approval and reporting workflows.

Yes. One of the major components of the implementation was migrating SASMAR's legacy Odoo V8 environment to Odoo V16.

Yes. Odoo can be configured for multiple companies and can support inter-company processes, currency configurations and country-specific operational requirements.

Yes. A properly configured Odoo environment can support multi-company and multi-currency operations, allowing organizations to manage global business activities through a connected ERP platform.

Yes. Odoo Manufacturing can provide the foundation for production management, while custom workflows can be developed for organization-specific manufacturing requirements.

Yes. Odoo can be customized to support external vendor job-work processes. In the SASMAR implementation, manufacturing was customized to track external vendor activities involving semi-finished and finished goods.

A connected manufacturing and inventory environment can provide better visibility into the movement of materials and products through operational workflows. Customization can be used where specialized traceability requirements need additional functionality.

Yes. Odoo's modular architecture allows manufacturing, inventory and financial processes to operate within the same ERP environment, creating a more connected flow of operational and financial information.

Yes. Odoo HR functionality can provide a centralized environment for employee records, onboarding, leave, attendance, appraisals and payroll, with configuration based on the organization's requirements.

The SASMAR case study reports a 60% improvement in operational efficiency through workflow automation and data centralization.

Yes. The case study reports a 25% reduction in inventory costs, attributed to better demand planning and real-time stock tracking.

The case study reports a 40% decrease in time to market, supported by improved vendor coordination and production scheduling.

Yes. According to the case-study results, SASMAR's HR processes became 100% paperless, helping reduce administrative overhead.

Yes. Custom dashboards can be developed to provide C-level and department-wise operational insights, depending on the organization's data model and reporting requirements.

Odoo can be implemented for organizations with 100+ users. As user scale increases, system architecture, access controls, workflow design, customization quality and infrastructure become increasingly important.

Yes. Odoo approval workflows can be configured for business processes, while the Odoo Sign module can support digital signing requirements.

Yes. Odoo Website and eCommerce can be integrated with the broader ERP environment, allowing digital operations to connect with internal business processes.

The SASMAR implementation covered operations across Belgium, USA, UK, France, Singapore and Australia.

Yes. Browseinfo provides Odoo consulting, implementation, migration, customization, integration, training and support services for organizations requiring industry-specific and global ERP workflows.