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Undelivered Sales Order

7 min read
May 16, 2024
Odoo Apps

Filter Undelivered Sales Orders Odoo App helps sales teams, warehouse managers, and business owners easily identify sales orders that have not been fully delivered. Instead of manually checking individual orders, users can access a dedicated menu that displays all pending deliveries along with ordered quantities, delivered quantities, invoiced quantities, customer details, and product information.

This module provides complete visibility into delivery performance, helping organizations reduce shipment delays, improve customer satisfaction, and maintain accurate order fulfillment records.

Key Features

1. Dedicated Undelivered Sales Orders Dashboard

The module creates a dedicated menu where users can instantly view all sales orders that still have pending deliveries. The report displays important information including:

  • Sales Order Reference
  • Customer Name
  • Order Date
  • Product Details
  • Ordered Quantity
  • Delivered Quantity
  • Invoiced Quantity
  • Unit Price
  • Taxes
  • Discounts
  • Total Amount

This centralized view helps users quickly identify orders requiring attention.

2. Real-Time Delivery Tracking

Users can monitor delivery progress directly from the report. By comparing ordered quantities against delivered quantities, sales and warehouse teams can easily determine:

  • Partially delivered orders
  • Completely undelivered orders
  • Pending shipment quantities
  • Products awaiting fulfillment

This ensures no customer order is overlooked during the fulfillment process.

3. Advanced Filtering Options

The application provides flexible filtering capabilities to help users locate specific undelivered orders.

Available filters include:

  • Order Date
  • Current Month Orders
  • Quarterly Orders
  • Yearly Orders
  • Customer-Specific Orders
  • Product-Specific Orders

These filters help users quickly narrow down large volumes of sales data.

4. Powerful Group By Functionality

Users can organize undelivered sales orders according to their business requirements.

Group by options include:

  • Sales Order
  • Customer
  • Product
  • Salesperson
  • Order Date

Grouping allows managers to analyze pending deliveries from different perspectives and improve operational planning.

5. Detailed Form View

Each undelivered sales order line can be opened in a detailed form view where users can review complete information about:

  • Customer details
  • Product details
  • Delivery status
  • Invoice status
  • Pricing information
  • Tax details
  • Quantity tracking

This provides complete visibility into each pending delivery.

Undelivered Orders Menu

Under Sales > Orders > Undelivered Orders menu user can see all undelivered sales orders.

Undelivered Orders Menu

Undelivered Orders

On clicking menu user can see all undelivered orders lines in tree view, user can see sale order, customer, date order, product, order qty, delivered qty, invoiced qty, unit price, taxes discount and amount.

Undelivered Orders

Undelivered Orders Filter : Order Date

User can filter undelivered sales order by order date with month, quarter and year option.

Undelivered Orders Filter : Order Date

Undelivered Orders Group By : Order

User can group by undelivered sales orders by order reference.

Undelivered Orders Group By : Order

Undelivered Orders Group By : Customer

User can group by undelivered sales orders by order customer.

Undelivered Orders Group By : Customer

Undelivered Orders Group By : Product

User can group by undelivered sales orders by order product.

Undelivered Orders Group By : Product

Undelivered Orders Form View

User can also see undelivered sales order in form view.

Undelivered Orders Form View

Benefits of Using the Undelivered Sales Orders App

Improve Order Fulfillment Efficiency

Warehouse teams can quickly identify pending deliveries and prioritize shipments based on customer requirements and order dates.

Reduce Delivery Delays

By monitoring undelivered orders regularly, businesses can proactively resolve stock shortages, logistics issues, or operational bottlenecks before they impact customers.

Enhance Customer Satisfaction

Timely delivery is one of the most important factors affecting customer experience. This module helps ensure orders are delivered on time and customers remain informed about delivery status.

Better Sales and Operations Coordination

Sales, inventory, and logistics teams can work from the same report, reducing communication gaps and improving overall workflow efficiency.

Increase Operational Visibility

Managers gain complete insight into pending deliveries across products, customers, and sales orders, enabling faster decision-making and better resource allocation.

Business Use Cases

Manufacturing Companies

Track products waiting for production completion and ensure customer orders are fulfilled promptly.

Wholesale Distributors

Monitor large volumes of sales orders and prioritize deliveries based on customer commitments.

Retail Businesses

Identify backorders and partially fulfilled orders to improve inventory planning and customer service.

E-commerce Companies

Track pending shipments and reduce delayed deliveries that can negatively affect customer reviews and satisfaction.

How It Works

  1. Create and confirm a sales order.
  2. Deliver products partially or leave some quantities pending.
  3. Navigate to Sales → Orders → Undelivered Orders.
  4. View all sales order lines with pending delivery quantities.
  5. Apply filters to find specific orders.
  6. Group records by customer, order, or product.
  7. Open detailed records to review fulfillment status.
  8. Take necessary actions to complete deliveries.

Why Choose This Module?

Managing undelivered sales orders manually becomes difficult as business volume grows. This Odoo application provides a structured and efficient way to track pending deliveries, monitor fulfillment performance, and ensure customer commitments are met on time.

With advanced filtering, grouping, and detailed reporting capabilities, businesses can improve delivery accuracy, increase operational efficiency, and gain better control over their sales fulfillment process.

Improve Inventory Planning and Stock Management

Undelivered orders often indicate upcoming inventory demand. By regularly reviewing pending deliveries, inventory managers can anticipate future stock requirements and prevent stock shortages.

The report provides valuable information about products that still need to be delivered, helping businesses:

  • Forecast future inventory requirements
  • Avoid stock-out situations
  • Improve procurement planning
  • Optimize warehouse operations
  • Maintain healthy inventory levels

Better inventory planning ultimately leads to faster deliveries and improved customer service.

Customer-Centric Delivery Management

Customer satisfaction is heavily influenced by timely and accurate deliveries. The ability to quickly identify pending customer orders helps businesses proactively communicate delivery updates and manage customer expectations.

Using this module, customer service representatives can instantly review delivery status without navigating through multiple screens or reports. This enables faster response times and improves the overall customer experience.

Businesses can use the report to:

  • Follow up on delayed deliveries
  • Inform customers about pending shipments
  • Prioritize high-value customer orders
  • Resolve delivery-related inquiries efficiently

Enhanced Reporting for Sales Teams

Sales teams often need visibility into order fulfillment status to manage customer relationships effectively. The Undelivered Sales Orders report provides sales representatives with immediate access to delivery information associated with their orders.

This helps sales teams:

  • Track order progress
  • Identify pending deliveries
  • Coordinate with warehouse staff
  • Update customers accurately
  • Improve post-sale service

With better access to fulfillment data, sales representatives can maintain stronger customer relationships and improve overall customer retention.

Streamline Warehouse Operations

Warehouse managers can utilize the undelivered order report as a daily operational tool. By reviewing pending deliveries, warehouse teams can prioritize picking, packing, and shipping activities based on business requirements.

The report supports operational efficiency by helping teams:

  • Identify urgent deliveries
  • Prioritize pending shipments
  • Allocate warehouse resources effectively
  • Reduce shipment backlogs
  • Improve order fulfillment performance

This results in faster order processing and more efficient warehouse workflows.

Better Decision-Making Through Data Analysis

The grouping and filtering capabilities of the module allow managers to analyze delivery performance from multiple perspectives. Businesses can evaluate delivery trends by customer, product, or order and identify recurring fulfillment challenges.

Management teams can leverage this information to:

  • Improve delivery processes
  • Analyze fulfillment performance
  • Identify frequently delayed products
  • Optimize inventory replenishment
  • Enhance supply chain efficiency

Data-driven insights help organizations continuously improve their operational performance.

Suitable for Multiple Industries

The Undelivered Sales Orders App is beneficial for businesses across various industries that manage product deliveries and customer orders.

Manufacturing Industry

Manufacturers can monitor production-related delivery delays and ensure customer commitments are fulfilled efficiently.

Wholesale Distribution

Distributors can track large volumes of sales orders and manage complex delivery schedules across multiple customers.

Retail Businesses

Retail companies can monitor pending customer orders and maintain high levels of customer satisfaction through timely fulfillment.

E-commerce Operations

Online businesses can track shipment status, reduce order backlogs, and improve customer communication regarding deliveries.

Trading Companies

Trading organizations can manage incoming and outgoing inventory more effectively while maintaining visibility into pending customer deliveries.

Increase Operational Productivity

Instead of spending valuable time manually reviewing sales orders, employees can utilize the dedicated undelivered orders report to quickly locate orders requiring attention. This reduces administrative workload and allows teams to focus on fulfillment activities.

The result is:

  • Faster order processing
  • Reduced manual effort
  • Improved productivity
  • Better collaboration between departments
  • More efficient business operations

Odoo Integration Benefits

The module seamlessly integrates with the standard Odoo Sales and Inventory applications. Users can continue working within their existing workflows while gaining additional visibility into undelivered sales orders.

Because the application utilizes existing Odoo sales order and delivery information, businesses can implement the solution without disrupting their current operational processes.

The intuitive interface ensures that users can quickly access delivery information without requiring extensive training or technical expertise.

Conclusion

The Undelivered Sales Orders Odoo App is an effective solution for businesses that need complete visibility into pending customer deliveries. By providing dedicated reporting, advanced filtering options, and real-time delivery tracking, the module helps organizations streamline order fulfillment and reduce delivery delays.

Whether you operate a distribution company, manufacturing business, retail operation, or e-commerce store, this module enables better delivery management, improved customer satisfaction, and more efficient sales operations within Odoo.

Undelivered Sales Order
Dhruv Parmar Jr. Odoo Developer

About the Author

I am an Jr. Odoo Developer with expertise in custom module development, ERP implementation, and workflow automation. My work focuses on delivering scalable and efficient solutions tailored to business needs.
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