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Boost Customer Engagement with Odoo–Brevo Connector

Brevo Odoo Connector 8 min read
September 10, 2025
Odoo Apps

The Brevo Odoo Connector (formerly Sendinblue) is a powerful integration solution that connects the Brevo marketing automation platform with Odoo ERP. This integration allows businesses to synchronize contacts, campaigns, mailing lists, folders, templates, and sender information between Brevo and Odoo in real time.

With this connector, organizations can manage marketing campaigns, customer engagement activities, email automation, mailing operations, and contact databases directly from the Odoo environment while leveraging Brevo’s advanced email marketing capabilities.

The integration simplifies communication workflows, improves marketing efficiency, reduces manual synchronization work, and helps businesses maintain centralized marketing operations inside Odoo ERP.

Businesses using email marketing, transactional emails, customer segmentation, newsletter campaigns, lead nurturing, or promotional communication can greatly benefit from this integration.

What Is Brevo?

Brevo (formerly Sendinblue) is a cloud-based email marketing and communication platform used for:

  • Email marketing campaigns
  • SMS marketing
  • Marketing automation
  • Transactional emails
  • Customer engagement
  • Contact management
  • Campaign analytics
  • Customer communication workflows

Brevo helps businesses automate communication and improve customer engagement across multiple channels.

Why Integrate Brevo with Odoo ERP?

Businesses often manage customer data separately across ERP systems and marketing platforms. Manual synchronization causes:

  • Duplicate records
  • Data inconsistencies
  • Delayed campaign execution
  • Marketing inefficiencies
  • Communication errors

The Brevo Odoo Connector eliminates these operational problems by synchronizing marketing and customer data automatically.

Major Business Challenges Without Integration

Operational ProblemBusiness Impact
Manual contact updatesIncreased workload
Separate marketing databasesData inconsistency
Delayed campaign synchronizationPoor communication
Duplicate customer recordsInefficient operations
Disconnected CRM and marketingLimited visibility
Manual campaign managementReduced productivity

The integration centralizes communication management and improves operational efficiency.

Key Features of Brevo Odoo Connector

The module includes powerful synchronization and campaign management functionality.

Core Integration Features

FeatureDescription
Contact ImportImport contacts from Brevo to Odoo
Contact ExportExport Odoo contacts to Brevo
List SynchronizationImport and export mailing lists
Folder SynchronizationSync Brevo folders with Odoo
Campaign ImportImport marketing campaigns
Campaign ExportExport campaigns to Brevo
Template ImportImport email templates
Sender SynchronizationManage sender identities
Real-Time SyncMaintain synchronized records
Marketing AutomationImprove email campaign workflows

Brevo Integration for Growing Businesses

Growing businesses require scalable communication systems to manage increasing customer interactions.

Scalability Benefits

Business Growth AreaBenefit
Growing Customer DatabaseAutomated management
Increasing CampaignsBetter organization
Multiple Marketing TeamsCentralized workflows
Expanding OperationsScalable communication

Features

1) Import Contacts from Brevo to Odoo

 Efficiently transfers Brevo contacts into Odoo, ensuring that all essential information such as names, email addresses, and phone numbers are accurately captured and organized for seamless access and management.

2) Export Contacts from Odoo to Brevo

Exports Odoo contacts to Brevo, keeping both platforms synced with up-to-date records.

3) Import lists from Brevo to Odoo

 Facilitates the transfer of list data from Brevo to Odoo, while meticulously ensuring that all user roles are accurately assigned and maintained throughout the process.

4) Export lists from Odoo to Brevo

 Facilitates the synchronization of list data between Odoo and Brevo, maintaining uniformity across both systems.

5) Import Folders from Brevo to Odoo

Import folders from Brevo to Odoo to seamlessly synchronize and manage your marketing assets within the Odoo platform.

6) Import Senders from Brevo to Odoo

Import senders from Brevo to Odoo to centralize and manage your email identities within the Odoo system.

7) Import Campaigns from Brevo to Odoo

Import campaigns from Brevo to Odoo to track and manage your marketing efforts directly within the Odoo platform.

8) Export Campaigns from Odoo to Brevo

Export campaigns from Odoo to Brevo to launch and manage email marketing campaigns directly through the Brevo platform.

Generate An API Key

In Brevo, Generate an API Key to import and export data.

Generate An API Key

Brevo Configuration

Add API key and click on test connection.

Brevo Configuration

Connection Successful

If API Key is valid then it will give connection successful message.

Connection Successful

Brevo Menu

Brevo Menu

Import Folder

Select company name and click on Import Folder button.

Import Folder

Import Folders From Brevo to Odoo

User can see the imported folders from Brevo.

Import Folders From Brevo to Odoo

Import List

Select company name and click on Import List button.

Import List

Import lists From Brevo to Odoo

User can see the imported lists from Brevo.

Import lists From Brevo to Odoo

User can see imported lists from Brevo in mailing list of Odoo.

Import lists From Brevo to Odoo

Import Contact

Select company name and click on Import contacts button.

Import Contact

Import Contact From Brevo to Odoo

User can see the imported contacts from Brevo.

Import Contact From Brevo to Odoo

User can see imported contacts from Brevo in mailing contacts of Odoo.

Import Contact From Brevo to Odoo

Import Senders

Select company name and click on Import Sender button.

Import Senders

Import Senders From Brevo to Odoo

User can see the imported senders from Brevo.

Import Senders From Brevo to Odoo

Import Campaigns

Select company name and click on Import campaigns button.

Import Campaigns

Import Campaigns From Brevo to Odoo

User can see the imported campaigns from Brevo.

Import Campaigns From Brevo to Odoo

User can see imported campaigns from Brevo in campaigns of Odoo.

Import Campaigns From Brevo to Odoo

User can see same template and allocated lists which is imported from Brevo to Odoo under mailings menu.

Import Campaigns From Brevo to Odoo

Import Templates

Select company name and click on Import Template button.

Import Templates

Import Templates From Brevo to Odoo

User can see the imported templates from Brevo.

Import Templates From Brevo to Odoo

Create Mailings

User can see imported templates in Brevo templates field.

Create Mailings

Use can see sender name and template as per selected template of brevo.

Create Mailings

Create List In Odoo

User can see all folder which are imported from Brevo.

Create List In Odoo

Export List From Odoo to Brevo

Export List From Odoo to Brevo

Export List Wizard

Select company name and click on export list button.

Export List Wizard

Connection Successful

User can see message of list is created successfully in Brevo.

Connection Successful

Exported List Brevo

User can see exported list in Brevo.

Exported List Brevo

Create Contact In Odoo

Create Contact In Odoo

Export Contact From Odoo to Brevo

Export Contact From Odoo to Brevo

Export Contact Wizard

Select company name and click on export contact button.

Export Contact Wizard

Connection Successful

User can see message of contact is created successfully in Brevo.

Connection Successful

Exported Contact Brevo

User can see exported contact details in Brevo.

Exported Contact Brevo

Create Mailings In Odoo

In mailings, add mailing lists and template.

Create Mailings In Odoo

Create Campaign In Odoo

Click on send mailings button. Add template to export in Brevo.

Create Campaign In Odoo

Export Campaign From Odoo to Brevo

Export Campaign From Odoo to Brevo

Export Campaign Wizard

Select company name and click on export campaign button.

Export Campaign Wizard

Configure Sender

Configure sender mail id to export campaign.

Configure Sender

Connection Successful

User can see message of campaign is created successfully in Brevo.

Connection Successful

Exported Campaign Brevo

User can see exported campaign details in Brevo.

Exported Campaign Brevo

Update Functionality

User can update contact, list, campaign in Odoo and it will update in Brevo also. User can also delete records in Odoo and it will delete the records in Brevo also.

Update Functionality

Brevo Contact

Brevo Contact

Updated contact in Brevo also.

Brevo Contact

Campaign Performance Management

Businesses can manage marketing activities more efficiently using centralized campaign synchronization.

Campaign Tracking Benefits

Better Visibility

Monitor campaign data inside Odoo.

Improved Analytics

Track customer engagement and communication workflows.

Faster Decision-Making

Access campaign information centrally.

Better Marketing Planning

Improve future campaign strategies.

Advantages of Centralized Marketing Operations

Managing campaigns directly from ERP improves operational visibility.

Centralization Benefits

Centralized FunctionBusiness Result
Contact ManagementBetter customer organization
Campaign HandlingImproved productivity
List SynchronizationBetter targeting
Template ManagementConsistent branding

Real-Time Data Synchronization

The connector ensures synchronized information across both platforms.

Synchronization Advantages

  • Reduced duplicate records
  • Better data consistency
  • Improved operational reliability
  • Faster communication workflows
  • Better CRM visibility

Industries That Can Use Brevo Odoo Connector

The integration is useful for multiple industries.

Supported Industries

IndustryUsage
E-commercePromotional email campaigns
RetailCustomer engagement
EducationStudent communication
HealthcareAppointment communication
Real EstateLead nurturing
ManufacturingDistributor communication
Service BusinessesCustomer follow-ups
IT CompaniesMarketing automation

Benefits for E-Commerce Businesses

E-commerce businesses heavily depend on automated customer communication.

E-Commerce Benefits

Promotional Campaigns

Send offers and promotional newsletters.

Customer Engagement

Maintain customer relationships effectively.

Automated Communication

Improve operational speed.

Better Conversion Opportunities

Target customers using segmented lists.

Benefits for Sales and CRM Teams

The integration supports CRM and sales communication workflows.

CRM and Sales Advantages

DepartmentBenefit
Sales TeamBetter lead communication
CRM TeamCentralized customer data
Marketing TeamAutomated campaigns
Management TeamBetter reporting visibility

Comparison Between Manual and Automated Marketing

Manual Marketing ManagementBrevo Odoo Automation
Manual contact updatesAutomated synchronization
Separate systemsCentralized workflows
Duplicate recordsReal-time sync
Slow campaign setupFaster campaign execution
Limited visibilityBetter reporting

Data Accuracy and Operational Reliability

The module improves data quality across marketing operations.

Data Management Benefits

Consistent Customer Information

Maintain accurate records.

Reduced Errors

Avoid duplicate or outdated data.

Better Marketing Reliability

Use synchronized customer information.

Improved Reporting Accuracy

Generate better operational insights.

Multi-Company Support

Businesses managing multiple companies can maintain separate marketing synchronization workflows.

Multi-Company Benefits

CapabilityBenefit
Separate ConfigurationsBetter organization
Company-Based ListsImproved segmentation
Independent CampaignsBetter control
Centralized ERP ManagementOperational efficiency

Long-Term Business Advantages

Implementing marketing automation improves long-term operational scalability.

Long-Term Benefits

Better Customer Retention

Maintain regular customer communication.

Improved Marketing Productivity

Automate repetitive marketing operations.

Operational Scalability

Handle larger customer databases efficiently.

Better Communication Management

Improve organizational marketing workflows.

Why Businesses Choose Brevo Odoo Integration

Businesses implement this connector to improve marketing automation and customer communication.

Main Reasons

  • Centralized email marketing management
  • Automated synchronization
  • Better CRM integration
  • Faster campaign execution
  • Improved customer engagement
  • Better operational visibility
  • Reduced manual workload
  • Improved marketing productivity

Frequently Asked Questions

Can contacts be synchronized automatically?

Yes, contacts can be imported and exported between Brevo and Odoo.

Does the module support campaign synchronization?

Yes, campaigns can be imported and exported.

Can businesses manage mailing lists?

Yes, mailing lists can be synchronized across both systems.

Does the connector support templates?

Yes, email templates can be imported from Brevo.

Can businesses synchronize sender identities?

Yes, sender information can be imported and managed.

Is the module useful for marketing automation?

Yes, it improves automated marketing workflows significantly.

Can businesses update records in both systems?

Yes, updates in Odoo can synchronize with Brevo.

Final Conclusion

The Brevo Odoo Connector provides a complete integration between Odoo ERP and the Brevo marketing automation platform, helping businesses centralize customer communication, streamline campaign management, synchronize contact databases, and automate marketing workflows efficiently.

With support for contact synchronization, mailing list management, campaign import/export, sender management, folder synchronization, and email template integration, businesses can improve operational productivity, enhance customer engagement, and maintain better marketing visibility directly within Odoo ERP.

The module is highly beneficial for organizations seeking scalable email marketing automation, centralized CRM communication, and improved digital marketing management across growing business operations.

Boost Customer Engagement with Odoo–Brevo Connector
Snel Macwan Jr Odoo Developer

About the Author

I am a Jr Odoo Developer with expertise in custom module development, ERP implementation, and workflow automation. My work focuses on delivering scalable and efficient solutions tailored to business needs.
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